You can explore our amazing destinations, being able to relax and roam, knowing every measure has been taken to protect your health and well-being. One said measure is that for the time being, you will only be able to go ashore through our new range of organised and vetted shore experiences.
In the unusual event that we need to cancel a shore experience for operational reasons, we will notify you as soon as possible to give you an opportunity to book an alternative and process a full refund.
We always recommend booking your shore experiences early, to avoid disappointment. However, if a shore experience is sold out, we would encourage you to explore the other options available in the wide range of shore experiences featured on My P&O Cruises.
All pre-book shore experiences must be paid for at the time of booking. You can do this via My P&O Cruises, with a valid credit or debit card. You can also book your shore experiences once you are on board. These will be charged to your on-board account, which you settle at the end of your holiday. As on-board spending money is deducted from your final on-board account balance, you are effectively using it to pay for your shore experiences. Please keep in mind that your preferred shore experiences may no longer be available once you get on board, and that the cost may be higher than if you booked them in advance.
While it is not possible to book shore experiences in your port of embarkation, it is possible to book them in your port of disembarkation, of course depending on your onward travel arrangements.
You may book as many as you like – however we recommend allowing 1 hour between departures. If you miss a shore experience due to a delay on the previous experience, you will receive a full refund.
Our shore experiences are open to everyone travelling on the cruise, and we offer a full range of itineraries and activity types, for all levels. Some shore experiences may have restrictions, such as age or mobility, but this information will be included in the shore experience important information, on My P&O Cruises.
Any restrictions would be on an experience-by-experience basis, and these can be found in the shore experience important information, on My P&O Cruises.
If you have any special requirements for your shore experiences, please speak to the Shore Experiences team on board.
Depending on when and where you sail with us, it may be necessary for you to join one of our organised and vetted shore experiences when exploring ashore. This will help us protect the health and safety of all our guests and crew, as well as the communities we visit, by allowing us to keep in line with the approved health protocols around Covid-19. In addition, all of our operators are vetted and subject to regular testing and ongoing guidance.
To find out about our accessible shore experiences, please visit the accessible shore experiences page on the P&O Cruises website: https://www.pocruises.com/accessibility/ashore/accessible-shore-excursions